At MISHRIKA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services.
Information We Collect
Information You Provide
We collect information when you:
* Place an order
* Create an account
* Contact customer support
* Subscribe to our newsletter
* Create a wishlist
* Submit reviews
* Participate in surveys or promotions
This may include:
* Name
* Billing and shipping address
* Email address
* Phone number
* Payment details (processed securely through authorized payment gateways; MISHRIKA does not store complete card information)
* Demographic information
* Product preferences
* Location information
* Gift recipient details (if provided)
Information from Third Parties
We may receive information from trusted partners such as payment processors, delivery providers, analytics services, marketing partners, social media platforms, and fraud prevention services to improve our services.
Automatically Collected Information
We automatically collect information through cookies and similar technologies, including:
* IP address
* Browser and device information
* Operating system
* Website activity and pages visited
* Referring website
* Shopping and browsing behavior
Cookies help us improve website performance, personalize your experience, remember preferences, and display relevant offers. You can disable cookies through your browser settings, although some features may not function properly.
Location Information
With your permission, we may collect location information to calculate shipping charges, improve delivery services, display relevant offers, and prevent fraud.
Public Content
Reviews, comments, or other content you post publicly may be visible to other users. Please avoid sharing sensitive personal information.
How We Use Your Information
We use your information to:
* Process and deliver orders
* Handle returns, refunds, and exchanges
* Manage your account
* Provide customer support
* Send order updates and promotional communications (where permitted)
* Personalize your shopping experience
* Improve our products, website, and services
* Conduct analytics and research
* Prevent fraud and ensure security
* Comply with legal obligations
Data Retention
We keep your personal information only as long as necessary to provide our services, complete transactions, comply with legal requirements, resolve disputes, and enforce our policies. Information is securely deleted or anonymized when no longer required.
Sharing of Information
MISHRIKA does not sell, rent, or trade your personal information.
We may share information with trusted service providers for:
* Payment processing
* Order fulfillment and delivery
* Customer support
* Marketing communications
* Website hosting
* Analytics
* Fraud prevention
* Technical support
We may also disclose information when required by law, to protect our rights or users, investigate fraud, or during a merger, acquisition, or business transfer.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage method is completely secure, and absolute security cannot be guaranteed.
Your Rights
You may request to:
* Access, update, or correct your information
* Delete your account or personal information
* Withdraw consent where applicable
* Opt out of marketing communications
* Request removal of public reviews or content, subject to our policies
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children without appropriate consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
For questions or requests regarding this Privacy Policy, please contact:
MISHRIKA Customer Support
